it is not expected that any person would be
dissatisfied with anything received, the information is as
are stringent rules as stated within the Distance Selling Regulations
There is virtually nothing on this site that is sold as a new product.
Ex-shop stock is deemed as in unused condition, but still is 'second
hand'; pre-owned if you prefer, as was 'owned' by a shopkeeper! The
grade stated for each item listed is stated as such.
Records are cleaned, and then graded visually and sound checked. Final
grade stated is an honest and qualified opinion of the seller of this
web site. It is feasible for another person's opinion to differ, either
for the better or worse, but in nearly all cases this would be a
personal judgment, as the grading stipulated by the seller will or will
not be detrimental against grade stated. On this site, only the
latter is applicable; that is, 'will not'!
that is magazines, books, papers, etc, be it paid with a cheque or card,
is deemed in law as not returnable. However, this site does not stand by
this regulation if there is belief that the purchaser has a genuine
reason for returning any such item.
All stock has been scrutinized prior to being listed on to this site.
Vinyl records have their stamping details and any anomalies
logged. Everything is double-checked prior to dispatch, and a
photograph taken of the order.
In all instances, any item that is unwanted and to be returned, the purchaser
must, in the first instance, contact the seller, and immediately on
receipt of goods. Nothing is to be returned until the purchaser
has received full instructions on method of posting, etc. On
notification of this, returns to be within seven days. If a serious error had been made within the description, then a refund
is given, including postage paid by purchaser. If this is not the
case, then the postage costs are not refunded.
The premise has not changed in the 25+ years of conducting business.
Thus, the enforced EU regulations have not affected the sales policy
There is much more information on this web site pertaining to grading,
sales policies, etc. The Index page
links to all.